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About ThinPrint

ThinPrint, with 15 years of continuous development and internationally-patented ThinPrint technology, is the leading provider of print management software and services for businesses. Whether printing from traditional PCs, mobile devices, thin clients, virtual desktops, or from the cloud, over 25,000 companies across all industries and of all sizes optimize their printing infrastructure and increase productivity thanks to ThinPrint.

In addition, more than 100, and growing, Desktop-as-a-Service, and Software-as-a-Service providers deliver reliable, high-performance printing from the cloud to their customers all due to ThinPrint. The investment in ThinPrint leads to a fast ROI because the easy-to-implement and manage print system reduces the burden on IT departments, results in significant performance improvements to the network while ensuring optimal, reliable print support at every workplace.

ThinPrint technologies and components enable its use in almost any infrastructure and take into account integration of branch and home offices as well as mobile employees. The solutions are developed and rigorously tested at ThinPrint’s headquarters in Berlin – software Made in Germany. Offices in the United States, the UK, Australia, Japan and China as well as more than 200 channel partners around the world offer direct and on-site customer care.

Thanks to numerous OEM partnerships, ThinPrint technology components are integrated in a variety of terminals, print boxes and thin client of leading hardware manufacturers. Special significance is placed on the strategic partnerships of the company with Citrix Systems, Fujitsu, Fuji Xerox, Hewlett-Packard, IGEL, Konica Minolta, Kyocera Mita, Lexmark, Microsoft, OKI, Samsung, VMware, and Wyse.

Why use ThinPrint products

Windows print server clustering has been until now the best practice for high availability printing. However, since Windows Server 2012, Microsoft no longer supports clusters for printing. Also, a Windows Server 2016 print cluster doesn’t exist. Microsoft is trying to replace print clusters by virtualising print servers, and thereby attempting to implement a consistent approach to high availability. Unfortunately, however this is not enough. That’s why ThinPrint provides a comprehensive print cluster replacement. Virtualisation alone doesn’t ensure high availability printing: It is often assumed that virtualization solutions such as Microsoft Hyper V or VMware vSphere (formerly VMware ESX) ensure high availability for printing. Unfortunately, this is wrong.

Virtualization solutions check the availability of servers and run a new virtual machine when a server fails. This helps with problems that are caused by hardware errors. However, hardware failures are rarely the cause of print server failures. Much more common are print-specific problems such as incompatible printer drivers which cause a print server to fail. With virtualization, such errors are duplicated to the new server. The result is that printing problems persist. Downtime also occurs when a new virtual machine is started, as well as during updates and server reboots.

Range overview

Call the solutions team on 020 8296 7015.

Northamber Technical Support

Our quality of service sets us apart from the rest. It is the cornerstone of everything we do. It reflects our commitment to strive for the highest possible standards and build a business based on reputation. For all areas on support in English and German within the EU +49 303949310

Qualifying questions

  • Is there excessive session login times , Slow sessions ,or even complete session drop out
  • Sub-Standard VoiP performance
  • Delays in print jobs being delivered to printer
  • Increased support calls/waste of support resource
  • Printer driver conflicts /incompatibilities
  • Printer spooler issues and crashes
  • Printer mapping failures