Fujitsu has wide-ranging experience working with organisations from across all sectors; from retail, financial services and telecoms, to transport, government and defense and national security. With our innovative service offerings, we enable our customers to take advantage of the opportunities created by the connected world.
- Fujitsu have more than 156,000 employees world-wide.
- Fujitsu deliver cutting-edge IT products, services, solutions and support to over 100 countries.
- Fujitsu have proven expertise in driving digital transformation programmes for our customers.
Fujitsu believe that through the use of technology, many of the world’s major problems such as depleting resources and an ageing and expanding population could be addressed. Our global corporate vision is to create a world where people are empowered by technology to; innovate, enrich lives, create new business opportunities, and improve society. We are proud that through technical innovation we are helping to shape a better world.
Why Use Fujitsu's brand promise - shaping tomorrow with you - is about shaping the future of society and business. It describes our way of doing business, building on our long-term relationships with our customers and society. We work with our stakeholders, using our experience and the power of ICT to contribute to their success and to the future of society.
In creating our brand promise, we asked our customers and employees to share their thoughts on the essence of FUJITSU, and we summarized their responses into our three key attributes:
-Responsive We act flexibly while thoroughly understanding the conditions and needs of our customers and society.
-Ambitious We strive for higher goals for our customers with new ideas.
-Genuine We always act with sincerity, and produce results reliably.
The FUJITSU brand promise forms the basis for all our activities worldwide. Employees bring "shaping tomorrow with you" to life in everything they do. As a global ICT company originating in Japan, we respect the different characteristics of countries and regions around the world, while valuing our Japanese qualities.
Our corporate philosophy is FUJITSU Way, which is the basis of the FUJITSU Brand platform. FUJITSU Way states our corporate vision as below:
"Through our constant pursuit of innovation, the Fujitsu Group aims to contribute to the creation of a networked society that is rewarding and secure, bringing about a prosperous future that fulfills the dreams of people throughout the world
- Technical support:
- Fujitsu has over 35 years’ experience of successfully delivering Technical Support Services, across all sectors, using proven proactive and preventative models to drive down incidents
- Fujitsu invest heavily in the technology, tools, processes and skills required to deliver world-class technical support services
- Fujitsu employ engineers directly meaning we can invest in long term training and development on systems and for specific customers, ensuring quality customer focused service
- Fujitsu can provide highly flexible delivery models, service windows and SLA frameworks aligned to your business patterns
- End to end multivendor capability means we provide full lifecycle support from installation, ongoing support through to repair and disposal, on whatever equipment you wish to deploy
- Solid end-to-end service integration means higher customer satisfaction and lower costs